If you are not satisfied with your order, you may return the products to us for a refund or credit, unless such products are not subject to refund or returns as described below. To qualify for a refund, you must contact Stockchecks, Inc. via email (Please Note: Place the Order Number in the “subject” line of your email) using the contact information below to obtain a Returned Merchandise Authorization. You have 14 business days from the delivery of the products to comply with these instructions. Shipping costs will not be refunded (unless product contains an error caused by Stockchecks, Inc. or is damaged)
Return shipping costs are your responsibility.
Only products that are in new, sealed, reusable condition, in their original packaging may be returned for a refund or credit.
Custom printed, cut or other specialty products may not be returned unless delivered to you in damaged condition or containing an error caused by Stockchecks, Inc. If a product arrives in damaged condition or contains an error caused by us, then shipping charges will be paid by Stockchecks, Inc.
Please include your order number and a description of the issue you are experiencing with your product when returned. Refunds will be made in the same form of payment originally used for purchase. Refunds are generally processed within 5 business days of processing your returned products. A restocking fee of 20% may be applied at Company’s discretion for returns that are not due to damage or fault of Company.
Products should be returned to:
C/O WCS 515 W Sycamore St,
Coldwater, Oh 45828
To obtain product return instructions send an email to: firstname.lastname@example.org.
Any loss occurring during return shipping is your responsibility. Accordingly, Stockchecks, Inc advises that you ensure all return shipments and use a shipping method that tracks and verifies the delivery. Indicate in the return package whether you a requesting a refund or credit. If you choose a refund, we will email you when the credit has been submitted to your credit card. Credit card companies vary in the time it takes for a credit to appear on your monthly statement. Please allow one to two billing cycles for the refund to appear on your statement